Q1: Are your products brand new and original?
A1: Yes, we only provide 100% brand new and original Mellanox/NVIDIA products. All items are factory sealed and tested before shipping.
Q2: Do you provide warranty?
A2: Yes, all our server components come with a standard 1 year warranty. All servers come with 3 years warranty. If you need extended warranty, please contact us.
Q3: Can you provide a quotation for bulk orders?
A3: Absolutely. Please send us the model number and quantity you need, and we will offer you the best price with fast delivery options.
Q4: Do you have the items in stock?
A4: We keep a large inventory of popular models (such as H100/H200 GPUs, ConnectX-7 Adapters, Quantum-2 Switches, Mellanox transceivers). Please check with us for the latest stock status.
Q5: What payment methods do you accept?
A5: We accept T/T (bank transfer).
Q6: How long is the delivery time?
A6: For in-stock items, we can ship within 3–5 working days. For bulk orders, delivery time depends on the order quantity.
Q7: Do you provide technical support?
A7: Yes, our engineers can assist with configuration guidance, compatibility check, and after-sales troubleshooting.
Q8: Can you ship to my country?
A8: Yes, we export worldwide. We work with DHL, FedEx, UPS, and freight forwarders to ensure safe and fast delivery.